Accommodation providers with a free cancellation guarantee

All participating providers offer especially lenient cancellation conditions. Most accommodation bookings can be cancelled until two days before the planned arrival date.

Your benefits at a glance:

  • - Free cancellation until 48 hours before your planned arrival (up to 7 or 10 depending on the provider)
  • - Free cancellation until your day of arrival if the borders are closed, visitors are banned from the Wilder Kaiser region, or you are banned from leaving your home region
  • - Free cancellation in the event of a travel warning for the Wilder Kaiser region from your competent home ministry
  • - Reimbursement of down payments within 7 working days
  • - Free accommodation in the region if you become infected with the coronavirus during your holiday*

* If you are already in the Wilder Kaiser region and test positive for the coronavirus, the Tourismusverband Wilder Kaiser tourist board will cover the cost of your alternative accommodation and meals. The local authorities will decide if you can be moved to the alternative accommodation provided by us. Once you receive their decision, you will incur no further costs for room and board at the hotel you have been assigned. The hotel you booked originally may still charge you for any expenses incurred, but these will be covered by European travel insurance. We recommend that you take out travel insurance with coronavirus protection.

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